Terms of service
Terms of Service
Decoded Clarity
Last updated: 23 June 2026
Welcome to Decoded Clarity. These Terms of Service ("Terms") govern your use of our website and the purchase of our digital products. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.
1. About us
Decoded Clarity ("we," "us," "our") sells digital products, including downloadable PDF guides and related materials. Our products provide general information and self-help tools only.
2. Eligibility
You must be at least 16 years old, or have the consent of a parent or guardian, to use our site and make a purchase. By ordering, you confirm that the information you provide is accurate and that you are authorised to use the payment method.
3. Products and digital delivery
Our products are digital goods delivered electronically via download link or email after purchase. No physical item will be shipped. It is your responsibility to provide a correct email address and to ensure your device can open standard file formats (such as PDF).
4. Pricing and payment
All prices are listed in Australian Dollars (AUD) unless stated otherwise and include any applicable taxes where required. We reserve the right to change prices, products, or promotions at any time. Payment is processed securely through our third-party payment providers at the time of purchase.
5. Refunds
Because our products are digital and delivered instantly, all sales are final. We do not offer returns or refunds except in the limited circumstances set out in our Return & Refund Policy, which forms part of these Terms. Nothing in these Terms limits any rights you have under the Australian Consumer Law that cannot be excluded.
6. Licence and acceptable use
When you purchase a product, we grant you a personal, non-transferable, non-exclusive licence to use it for your own personal, non-commercial use.
You may not:
- Resell, share, distribute, or republish our products or content;
- Copy, reproduce, or redistribute any part of a product for commercial purposes;
- Claim our content as your own; or
- Use our products or website for any unlawful purpose.
All content on our site and within our products — including text, designs, graphics, and logos — is owned by Decoded Clarity and protected by intellectual property laws.
7. No professional advice
Our products and content are for informational and educational purposes only. They do not constitute professional, legal, medical, psychological, or relationship advice, and are not a substitute for advice from a qualified professional. You are responsible for how you use the information, and we do not guarantee any specific outcomes or results.
8. Limitation of liability
To the fullest extent permitted by law, Decoded Clarity is not liable for any indirect, incidental, or consequential loss or damage arising from your use of our site or products. Where liability cannot be excluded, our liability is limited to the amount you paid for the product.
9. Third-party links
Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.
10. Changes to these Terms
We may update these Terms from time to time. The version posted on our website at the time of your purchase applies to your order. Continued use of our site means you accept any changes.
11. Governing law
These Terms are governed by the laws of Australia. Any disputes will be handled in the courts of the relevant Australian jurisdiction.
12. Contact
For any questions about these Terms, contact us at: support@decodedclarity.com